General

Is there a lead time?

Yes! We require a minimum preparation time of 72 hours. For urgent orders, please contact us to make arrangements.

What's the minimum order size?

There is HKD1,000 Minimum Order Value for Hong Kong Island and Kowloon and HKD3,000 for New Territories.

How do you handle food safety and hygiene?

We prioritize food safety and hygiene. Here's how we ensure it:

ISO and HACCP Certification

Our kitchen is ISO and HACCP certified, meeting international standards for food safety management.

Trained Staff

Our chefs and kitchen staff receive regular training on food handling, storage, and hygiene practices.

Stringent Quality Control

We have strict measures in place to monitor and maintain food safety at every stage.

Safe Handling and Storage

We follow proper procedures to prevent cross-contamination and store ingredients at the right temperatures.

Sanitization and Cleaning

We maintain a clean and sanitized kitchen environment using safe cleaning agents.

Regular Audits

We conduct internal audits to assess our practices and ensure compliance with regulations.

Regulatory Compliance

We closely adhere to food safety and hygiene regulations set by local health authorities.

We are committed to your well-being and strive to provide safe and delicious food prepared with care.

Can you accommodate dietary restrictions or special requests?

Yes! You can contact us at any time to arrange.

Payments

How do I pay for my order?

Our website accepts all major credit cards, Paypal, Alipay, AlipayHK, WeChatPay and FPS.

Ordering

What is Group Ordering?

Group Ordering is a unique feature provided by our website, designed to simplify the process of ordering for gatherings, events, or shared meals.

With Group Ordering, one person takes the responsibility of creating an event and inviting others to participate.

They can then add members to the event, and distribute individual order links to each participant.

This allows every member to select their preferred food items, and make their own choices.

Once everyone has made their selections, the person who created the event can review the orders, finalize the payment, and coordinate the delivery or pickup.

Group Ordering streamlines the process, enhances collaboration, and eliminates the need for multiple individuals to individually place their orders. It is particularly beneficial for team lunches, family gatherings, or any occasion where a collective meal arrangement is required.

What is Single Ordering?

Single Ordering is a mode of ordering on our catering website where an individual can browse through our menu, select the desired food items, and proceed to checkout.

It is a straightforward and convenient option for customers who are placing an order solely for themselves. They have the freedom to explore our offerings, customize their preferences, and make payment for their order in a single transaction.

Whether it's a quick lunch or a personal celebration, Single Ordering allows individuals to effortlessly select and enjoy their favorite dishes without any additional coordination or involvement from others. It offers a seamless experience catering to the specific needs and preferences of individual customers.

When should I place my order?

Please place your order at least 72 hours prior to your catering event.

You can contact us for last minute orders, please either email [email protected] or phone call at +852 51176824.

On The Day

Can you provide tableware, linens, and other necessary items for the event?

This can be arranged at an extra cost. Please contact us for more information.

Do you provide waiters / chefs for serving food to our guest?

We can provide waiters and chefs, however this will be an extra charge compared to the website, do not hesitate to contact us directly for a quotation.

Do you provide staff for decoration / setting up?